How To Send In Your Return
If your return is eligible for prepaid return label, you will print out a PREPAID return mailing label on Danzia Return Center or from the return label link included in the email from Danzia.
To ship an item back to Danzia please:
Once we receive the item we will refund your money back to you in the card you paid with within two business days. You will receive a refund confirmation email if you provided us with an email address on the order. The refund transaction may take 2-3 business days to appear on your card, but the actual time will depend on your bank or credit card company.
We encourage our customers to replace a new order if you want to exchange for items. You will receive new items faster by placing a new order comparing to return and exchange.
If you return more than 1/3 of your purchased items in a 6 month period you may be subject to a modified return policy. We will contact you if you are subject to the modified policy.