Danzia.com is dedicated to make our customers satisfied with our products and service. If you need to return or exchange, please contact our customer service team by email (email@example.com) or phone (888-857-9118) within 30 days after receiving the package to get a return authorization and instruction. Below is the guideline of our return and exchange policy.
In these cases, you are qualified for a FULL refund or exchange.
In these cases, you are qualified for a PARTIAL refund or exchange.
In these above cases, customers are responsible for shipping the items back to us, and we charge a 15% restock fee of the total worth of customer's returned item(s). If you want to replace items with different size or color, you will be charged for reshipping the new items. The reshipping cost is:
In these cases, you are not qualified for refund or exchange.
After we receive your returned item(s), we process refund within two business days. The refund will go to your original payment account. For example, if you pay by a credit card, the refund will be credited to the same credit card. The refund transaction usually takes 2-3 business days to appear on your original payment account, but the actual time will depend on your bank or credit card company.