I needed my products by a certain date. They called saying it wasn't in stock and could only guarantee delivery the next day, but I was planning to leave the country and this wouldn't work. Manager found a way to get ht product from another shop and overnighted it to me with no extra charge. Was very pleased he made it happen.
Regarding the dress... it's nice but the sleeves are fragile and can easily tear or snag if caught on something - so be careful.