I purchased this item for my daughter. The neck strap was to small for her. I contacted Ewoo Mall and their customer service is great!!! I gave them my daughters measurements and they checked the size of the other children's Angel Wings they offer. The wings were exchanged for a size that fit and Ewoo Malls response was fast and friendly. I received the new wings in less than a week. I am very happy with their service and I wouldn't hesitate to recommend them to anyone.
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